FAQs
We apologize for any inconvenience caused. Please contact our customer support team within 24 hrs of receiving the item, and we'll arrange for replacement or refund.
Unfortunately, once an order is placed, we cannot change the delivery address. Please ensure that the provided address is accurate before completing your purchase.
If you're not available at the time of delivery, our courier will leave a notification with instructions on how to reschedule or collect your package from the nearest pick-up point.
Yes, we strive to reach even the most remote areas in South Africa. However, please be aware that delivery times to such areas may be slightly longer.
If you're not available at the time of delivery, our courier will leave a notification with instructions on how to reschedule or collect your package from the nearest pick-up point.
Yes, we strive to reach even the most remote areas in South Africa. However, please be aware that delivery times to such areas may be slightly longer.
Yes, you can track your order using the tracking number provided in the shipping confirmation email. Simply visit our website and enter the tracking information to get real-time updates on your delivery status.
Our standard delivery time within South Africa is typically 24 hours. Please note that this may vary based on your location and the availability of the product.
Yes, we deliver to all provinces in South Africa.
